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Privacy Policy

ReShape Clinic is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in compliance with GDPR and Irish data‑protection laws.

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1. Information We Collect

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We collect the following types of information when you interact with our clinic:

  • Personal details (name, email, phone number)

  • Appointment and booking information

  • Medical and treatment‑related information provided during consultations

  • Payment information (processed securely through our payment provider)

  • Website usage data (cookies, analytics)

 

2. How We Use Your Information

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Your information is used to:

  • Manage bookings and appointments

  • Provide safe and appropriate treatments

  • Communicate updates, reminders, and confirmations

  • Process payments and issue refunds

  • Improve our services and client experience

  • Comply with legal and regulatory obligations

 

We do not sell or share your information with third parties for marketing purposes.

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3. Payment & Refunds

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Payments are processed securely through our payment partners. Refunds (when applicable) are issued to the same payment method used at booking.

 

4. How We Store Your Data

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All personal and medical information is stored securely in encrypted systems. Only authorised staff have access to your data, and only for legitimate business or clinical purposes.

 

5. Your Rights Under GDPR

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You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications

  • Request a copy of your records

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To exercise any of these rights, contact us directly.

 

6. Marketing Communications

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We may send appointment reminders, clinic updates, or promotional information. You can opt out at any time.

 

7. Cookies & Website Tracking

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Our website uses cookies and analytics tools to improve performance and user experience. You can manage cookie preferences through your browser settings.

 

8. Third‑Party Services

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We may use trusted third‑party providers for:

  • Online booking

  • Payment processing

  • Email or SMS reminders

  • Website analytics

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These providers comply with GDPR and process data only on our behalf.

 

9. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

ReShape Clinic

Email: emma@reshapeclinic.ie

Phone: 0834255301

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